Last Updated: June 25, 2025
At KeenSpark Adventures, we’re all about sparking epic journeys, and we take your privacy just as seriously as a lion on the prowl. This Privacy Policy explains how we collect, use, share, and protect your personal info when you visit keenspark.com, book a tour, or connect with us. Got questions? Hit us up at [email protected] or +1 208-963-5619.
What We Collect
We grab info to make your adventure seamless. Here’s the rundown:
Personal Details: Name, email, phone number, and address when you book a tour, sign up for our newsletter, or contact us.
Booking Info: Tour choices, travel dates, group size, and special requests (like dietary needs or accessibility) to tailor your trip.
Payment Info: Credit card details or other payment methods, processed securely through our trusted partners. We don’t store this stuff ourselves.
Website Usage: IP address, browser type, pages visited, and how long you hang out, collected via cookies and analytics tools.
Social Media & Feedback: If you tag us on Instagram or drop a review, we might see your username or comments.
How We Use Your Info
We’re not here to spam ya – we use your data to make your experience epic:
Process bookings and send confirmations or trip updates.
Answer your questions or customize your adventure.
Send newsletters with deals and inspo (you can unsubscribe anytime).
Improve our site with analytics – like figuring out why everyone loves our Bali surf camp.
Comply with legal stuff, like tax laws or safety regulations.
Who We Share With
We don’t sell your info – period. But we might share it with:
Tour Partners: Local guides or lodging providers who need your name or group size to prep your trip.
Payment Processors: Secure platforms like Stripe or PayPal to handle your payments.
Analytics Tools: Google Analytics or similar to track site performance (anonymized data only).
Legal Folks: If required by law, like for safety or tax purposes.
Your Choices
You’re in the driver’s seat:
Opt-Out: Unsubscribe from emails via the link in any newsletter.
Access or Delete: Request a copy of your data or ask us to delete it by emailing [email protected].
Cookies: Manage cookie preferences via our website’s cookie banner.
How We Protect Your Info
We’ve got your back with:
Encryption for payment and personal data.
Secure servers and regular security checks.
Limited access to your info – only our trusted team sees it.
But heads up: no system’s 100% hack-proof, so we do our best to stay ahead of the bad guys.
Cookies and Tracking
We use cookies to make our site smooth (see our Cookie Policy below for details). These little guys help us remember your preferences, track site usage, and show you relevant ads. Don’t like cookies? Tweak your browser settings or use our cookie banner.
International Data Transfers
We’re based in Twin Falls, Idaho, but our tours are global. Your info might cross borders to our partners in places like Nepal or Tanzania. We ensure they follow strict privacy standards, but laws vary by country.
Kids’ Privacy
Our tours and site aren’t designed for kids under 13. If we accidentally collect their info, we’ll delete it ASAP. Parents, let us know if you spot something off.
Changes to This Policy
We might tweak this policy as laws or our services evolve. Check back here for updates, or we’ll notify you via email if it’s a big change.
Contact Us
Got privacy concerns? Reach out:
Email: [email protected]
Phone: +1 208-963-5619
Address: 1485 Pole Line Rd E, Twin Falls, ID 83301, USA
Let’s keep your data safe and your adventures wild!